When you’re not sure what comes next, let’s talk it through.

Talk with an experienced Certified Hospice and Palliative Care Veterinary Technician from the comfort of home. Get thoughtful guidance on changes in your senior pet, quality of life, care options, and what may come next.

20+ years of Veterinary Nursing Experience

30 min

Focused virtual consultation

1:1

Personalized guidance for your pet

20+ years

Veterinary nursing experience

A supportive first step

When you do not know what comes next, talk it through

You may find yourself wondering: Is this change something I should be concerned about? Is my pet uncomfortable? What can I do at home? Would an in-home veterinary visit help? Could hospice or palliative care improve their comfort? How will I know when it may be time?

A virtual quality of life consultation offers a calm and supportive space to explore these questions with an experienced veterinary professional, helping you move forward with greater clarity and confidence.

Two veterinary professionals gently examining a French bulldog with a stethoscope in a home setting
How it works

From uncertainty to a clearer next step

Four gentle steps, all from the comfort of your own home.

Schedule your consultation

Choose a time that works for your family. Consultations take place by phone or Zoom from the comfort of home, without travel or a waiting room.

Tell us about your pet

We begin by listening to your pet’s history, diagnosis, and the changes you have been noticing. Video is optional, though seeing your pet and their surroundings may help us offer more personalized guidance.

Talk through quality of life

Together, we consider your pet’s comfort, look at possible signs of pain or decline, and talk honestly and without judgment about what the days ahead may bring.

Leave with greater clarity

By the end of the conversation, you’ll have a better understanding of your options and a thoughtful next step. That may mean monitoring at home, contacting your primary veterinarian, scheduling an in-home veterinary assessment, exploring hospice or palliative care, or discussing end-of-life care.

Who you’ll talk to

Meet Erin Coonrod, BS, RVT, CHPT

Erin is a Registered Veterinary Technician and Certified Hospice and Palliative Care Technician with more than 20 years of experience in veterinary medicine. She has focused on hospice and palliative care since 2018 and works closely with the Senior Pet Vet veterinary team.

During your TeleAdvice Program consultation, Erin will take the time to understand what you're seeing at home, answer your questions, and help you make sense of your pet's changing needs. Whether you're wondering about a new symptom, quality of life, what level of veterinary care is appropriate, hospice support, or end-of-life decisions, Erin can help you understand your options and determine a thoughtful next step.

Erin J. Coonrod, certified hospice and palliative care technician
A dog resting in the grass
“Dr. McCaffrey is compassionate, knowledgeable, and gentle. She was sensitive to our needs, making our decisions easier.”
Jennifer Winkler
What we’ll cover

How a virtual consultation can help

Every conversation is shaped around your pet and the questions weighing on your family. These are some of the topics we can explore together.

Changes in appetite, mobility, behavior, sleep, bathroom habits, or daily routines can be difficult to interpret. We help you make sense of what you’re seeing and determine what may need attention.

Two people examining and grooming a shaggy gray dog, gently checking its ear

Certified, gentle & experienced

  • AVMA — American Veterinary Medical Association seal
  • CHI University logo
  • Xcaeta Certified — Peaceful End-of-Life Practice
  • IAAHPC — International Association for Animal Hospice and Palliative Care
  • CHPV — Certified Hospice and Palliative Care Veterinarian
  • NYT Wirecutter recognition mark
Common questions

Questions about the TeleAdvice Program

Honest answers about what a virtual consultation can and cannot offer your family.

Yes. Erin can help you talk through changes in your pet’s quality of life and the concerns you’re seeing at home. She can provide guidance and help you organize the factors that may inform your decision, without pressure or judgment.

Virtual Pet TeleAdvice Program & Consultations | Senior Pet Vet